SHIPPING AND RETURNS

CLICK AND COLLECT       FREE

Pickup is available upon appointment from Jasna Bajlo Studio at Magill.
SMS us on +61 431 627 818 and your pieces will be waiting for you! 

​SHIPPING  |  AUSTRALIA​

All  STANDARD SHIPPING for DOMESTIC  orders is FREE

If you would like to upgrade to Express Shipping there is a surcharge:

Express Shipping on orders under $80 AUD
Australia Post Express Parcel Post (with Tracking + Signature) 
1 Business Day        $10.00   

Express Shipping Upgrade on orders over $80 AUD
Australia Post Express Parcel Post (with Tracking + Signature) 
1 Business Day       FREE

 

SHIPPING  |  INTERNATIONAL 

STANDARD INTERNATIONAL SHIPPING on all orders FREE

Australia Post Pack and Track International Service.
3 - 10 Business Days   

If you would like to upgrade to any other form of shipping (like DHL Express) we can provide you with the quote. We offer FREE DHL Express Shipping for our customers who spent 500 AUD and more. 

Please note that the international orders may be subject to import duties and/or additional taxes or expenses incurred due to complying with foreign regulatory requirements or laws. The customer / recipient will be responsible for payment of any such duties and/or taxes in addition to the cost of delivery. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office or taxation authority for further information before placing your order.

 

RETURNS

Please choose items carefully as we do not accept returns unless you receive the wrong item, faulty goods, or the wrong size. Under these circumstances goods may be returned within seven days of the delivery date, provided the following conditions apply:

The product must be new, unused, with the original label and tags and in its original bag and packaging.

If we agree that the product was indeed faulty, JASNA BAJLO will offer a refund (less shipping costs) via the original payment method or cover the new delivery costs of an exchange. JASNA BAJLO will contact you within 48 hours of receiving your returns, excluding weekends, public holidays and bank holidays.

Goods should be returned to:

Customer Services
Jasna Bajlo 
53 Edward Street
5072 Magill, SA
Australia

E: jasnabajlo.studio@gmail.com
T: +61 (0) 431 627 818

​​Items marked as ON SALE are not eligible for return or exchange. Earrings are not available for return or exchange due to health and hygiene safety regulations.

 

DISCLAIMER

JASNA BAJLO is committed to provide as accurate and exact a service as possible; nevertheless, technical, factual and/or printing errors may occur. We cannot guarantee that the color you see on your monitor will be the exact match of the color of the goods delivered.

JASNA BAJLO reserves the right to make changes and corrections to the website whenever necessary, without advance warning.

 

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